Discover the pros and cons of AI-augmented risk adjustment and how tech + expertise drive results.

Quality Documentation

Improving Accuracy & Data Integrity

Review

Defensible, Audit-Ready Records

Automation

Automating Clinical Documentation

Education

Training Teams for Documentation Accuracy

Compliance & Risk-Based Training

Risk-Focused Documentation Compliance

Demographic Registration

Accurate Data From First Touch

Prior Authorization

Preventing Delays Before Care

Charge Capture

Capturing Charges Without Leakage

Edits & Rejections

Reducing Claim Errors Early

Denials Management

Recovering Revenue From Denials

Payment Posting

Accurate Payments, Faster Close

Credit Balances

Resolving Credits With Precision

Insurance Follow-Up

Accelerating Payer Responses

Correspondence & Appeals

Strengthening Payer Appeals

Concurrent Coding

Real-Time Coding for Better Outcomes

HCC Coding

Improving Risk Capture Accuracy

Inpatient & Outpatient Coding

Precise Coding Across Care Settings

Ancillary Coding

Complete Coding for Ancillary Services

CPT, DRG & HCPCS Optimization

Optimized Codes for Proper Reimbursement

Revenue Integrity

Protecting Revenue Through Coding

Population Health & RAF Optimization

Optimizing RAF for Population Health

Risk Adjustment Analytics

Analytics-Driven Risk Adjustment

Audit & Quality

Audit & Quality Services

Retrospective Review Services That Protect Payment Integrity and Reduce Risk

Chirok Health delivers payer-focused retrospective clinical audits that validate documentation accuracy, medical necessity, and coding compliance, helping health plans identify overpayments, reduce audit risk, and strengthen regulatory confidence.

Certified and Compliant with

Operational Challenges in Scaling Retrospective Reviews

As retrospective audits expand across claims and contracts, healthcare payors face rising complexity, operational strain, and compliance risk.

Inconsistent Clinical Validation Retrospective clinical audits often lack standardized review logic, leading to variable findings, disputed outcomes, and limited confidence in overpayment recovery decisions.
High Audit Volume, Limited Resources Growing retrospective review insurance demands overwhelm internal teams, slowing turnaround times and increasing reliance on manual, error-prone review processes.
Regulatory and Appeal Risk Poorly substantiated retrospective audit findings increase appeal rates, invite regulatory scrutiny, and weaken defensibility during CMS, OIG, or external oversight reviews.

What is Different About Our Retrospective Review Services?

Chirok Health applies clinically rigorous, payer-aligned retrospective reviews that prioritize accuracy, consistency, and defensibility, helping health plans scale audit programs with confidence.

Why It Matters for Healthcare Payors?

Certified Clinical & Coding Experts

Certified Clinical & Coding Experts

Reviews conducted by experts with deep payer-side experience.

Multi-Specialty Review

Multi-Specialty Review

Supporting retrospective audit programs across various specialties.

Retrospective Review Services Aligned to Payment Models

Purpose-built retrospective audits that support both value-based care and fee-for-service payment integrity strategies.

Value-Based Care Reviews

Retrospective clinical audits validate risk-adjusted diagnoses, care documentation, and coding accuracy to support compliant reimbursement in value-based care programs.

Fee-for-Service Reviews

Targeted retrospective audits assess medical necessity, coding accuracy, and payment compliance to identify overpayments and reduce downstream audit risk.

Retrospective Review Services Core Capabilities for Healthcare Payors

Chirok Health’s retrospective review services combine clinical, coding, and compliance audits to protect payment integrity and reduce risk.

Clinical Documentation Review

Clinical Documentation Review

Retrospective clinical audits assess whether documentation fully supports reported diagnoses, conditions, and services in alignment with payer policy and clinical guidelines.

Coding Accuracy Validation

Coding Accuracy Validation

Retrospective audits validate ICD-10, CPT, and DRG assignment accuracy to identify unsupported coding and potential overpayment exposure.

Medical Necessity Audits

Medical Necessity Audits

Structured retrospective audits evaluate medical necessity against payer coverage criteria, CMS guidance, and evidence-based standards.

Compliance & Appeals Support

Compliance & Appeals Support

Audit findings are documented with defensible rationale to support appeals, regulatory review, and audit transparency.

How Retrospective Review Services Work for Healthcare Payors?

Chirok Health follows a structured, payer-aligned retrospective review workflow designed to ensure accuracy, defensibility, and consistent outcomes across claims, contracts, and care models.

Undeniable Benefits of Retrospective Review Services for Payors

Retrospective review programs are designed to strengthen payment integrity, audit defensibility, and operational efficiency across health plans.

Improved Payment Integrity Outcomes

Retrospective clinical audits identify unsupported payments, validate reimbursement accuracy, and reduce financial leakage across claims, contracts, and care models.

Reduced Audit and Compliance Risk

Defensible retrospective audit findings withstand appeals and regulatory scrutiny.

Greater Coding and Documentation Accuracy

Systematic reviews improve alignment between clinical documentation and reported codes

Operational Efficiency at Scale

Structured workflows support high-volume retrospective audits without overburdening internal teams.

Stronger Provider Engagement

Clear, evidence-based findings support more productive audit resolution discussions.

Proven Retrospective Review Outcomes for Healthcare Payors

Chirok Health’s retrospective review services deliver measurable improvements across payment integrity, risk adjustment accuracy, and audit performance, supported by consistent, real-world results.

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New HCC Improvement

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Net New HCC Per Patient

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RAF Improvement

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Gap Closure Improvement

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Net New Closures per Member

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Priority Measure Rate Lift / Stars Movement

Get in Touch

Start a conversation about Retrospective Review

Chirok Health works with healthcare payors to strengthen payment integrity, improve audit defensibility, and scale retrospective review programs with confidence. Connect with our team to discuss your specific review goals.

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Got Questions?

We’ve Got Answers!

Why do payers need retrospective reviews today?

As regulatory scrutiny increases, retrospective reviews help organizations validate previously submitted diagnoses, identify missed or unsupported risk conditions, and ensure accurate reimbursement without increasing audit exposure.

How does Chirok Health’s retrospective review support value-based care programs?

Our retrospective reviews are designed to strengthen risk adjustment accuracy and compliance, ensuring patient complexity is fully and defensibly captured across value-based contracts.

Is this service focused on revenue recovery or compliance?

Both. Chirok Health balances legitimate revenue identification with strict clinical and coding validation, ensuring every finding is compliant, defensible, and audit-ready.

How is Chirok Health’s retrospective review different from traditional HCC gap reviews?

Unlike volume-driven HCC reviews, Chirok Health applies clinical validation, AI-supported analytics, and compliance oversight to prevent overcoding, unsupported diagnoses, and future audit risk.

Can retrospective reviews increase RADV or OIG audit risk?

Only when done incorrectly. Chirok Health mitigates this risk through conservative review standards, documentation sufficiency checks, and compliance governance aligned with CMS guidelines.

Which organizations benefit most from retrospective review services?

Retrospective reviews are most effective for payers, risk-bearing providers, ACOs, and large medical groups managing complex populations and multiple value-based contracts.

How does Chirok Health ensure findings are clinically supported?

All identified conditions undergo clinical validation and coding review, ensuring diagnoses are supported by documentation and meet CMS risk adjustment requirements.

Can this service be engaged independently from other Chirok Health offerings?

Yes. Retrospective review services can be engaged as a standalone engagement for auditing, monitoring, or performance assessment, without requiring broader RCM or CDI services.

How soon can organizations see measurable outcomes?

Most organizations begin seeing measurable improvements within 60–90 days, including improved risk capture visibility, reduced documentation gaps, and stronger compliance posture.

How do retrospective reviews support long-term risk adjustment improvement?

Beyond immediate findings, retrospective insights inform provider education, documentation standards, and governance models, helping organizations reduce future gaps and sustain performance.

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